At ZCoordinate, we are dedicated to serving our valued clients with the utmost care and attention. We understand that navigating the complexities of the IT and BPO landscapes can be daunting, which is why we offer tailored solutions to address your unique needs.
Captive Unit/GCC set up service offers a comprehensive and personalized approach to setting up your global delivery centre, guiding you every step of the way.
Build Operate Transfer model provides a seamless and supportive pathway for you to establish and manage your IT or BPO operations, ensuring a smooth transition and long-term success.
Outsourcing Service provides improving efficiency, focus, and cost-effectiveness by leveraging global talent for both simple and complex operations, ensuring quality and adaptability.
Setting up Global Capability Centre/Captive Unit:
ZCoordinate provides consulting and implementation services for organizations looking to establish subsidiaries or captive units in India, specializing in sectors such as IT, ITES, incubators, BPO, KPO, development centres, operations, and liaison offices.
Our services are tailored to client needs, offering both partial and turnkey solutions. With deep market knowledge and extensive experience, we provide end-to-end setup services, including feasibility studies, cost calculations, company formation, location scouting, office and IT setup, vendor contracting, talent acquisition, bookkeeping, compliance, and payroll.
We aim to make the setup process smooth and efficient, allowing clients to focus on their core business activities. We support clients from the initial planning stage to the actual setup and go-live, ensuring a seamless experience. Our hands-on approach and expertise in various migration areas ensures successful establishment in India.
Our Phased Approach (PEGO):
Build Operate Transfer Model for IT/BPO Operations:
The BOT model allows clients to leverage ZCoordinate’s expertise while retaining the flexibility to take full control once the operations are stable and optimized. This model is suitable for companies looking to minimize risks, reduce costs, and accelerate their market entry.
Build Phase: We help set up the operations, including identifying office space, setting up infrastructure, hiring staff, and customizing the operations to meet the client needs. Also provide comprehensive training to ensure the staff is well-equipped.
Operate Phase: Manage the day-to-day operations, optimize the processes to improve performance and reduce costs, and regularly report on the progress.
Transfer Phase: Develop transition plan to smoothly hand over the operations to the client, provide knowledge transfer and training to the client’s team, and offers post-transfer support.
Outsourcing Model for IT/BPO Operations:
ZCoordinate offers a comprehensive IT/BPO outsourcing model, providing specialized expertise and scalable resources to handle a wide range of services and business processes. This approach enables businesses to benefit from a tailored solution that caters to their unique requirements, such as managing infrastructure, optimizing critical functions, or streamlining administrative tasks.
Our dedicated team of highly skilled professionals leverages cutting-edge technologies, industry best practices, and deep industry knowledge to deliver exceptional service, enhancing the efficiency and effectiveness of client operations. The scalable resource model allows businesses to easily adjust their IT and BPO capabilities as their needs evolve, ensuring access to the right resources at the right time.
By entrusting their processes to ZCoordinate, businesses can focus on their core competencies and strategic priorities, while benefiting from increased efficiency, reduced costs, and the ability to adapt more quickly to changing market conditions. Overall, our comprehensive outsourcing solution empowers businesses to achieve greater operational excellence, drive innovation, and gain a competitive edge.